Frequently Asked Questions

General Questions:

Do you offer financing options?

Yes! We partner with trusted lenders to offer flexible financing plans with approved credit. This allows you to install or upgrade your HVAC system without upfront financial strain.

Yes! Apex HVAC is fully licensed, bonded and insured to operate in the state of Alabama. Our technicians are trained and certified to ensure quality workmanship and your peace of mind.

Absolutely. We offer 24/7 emergency HVAC repair for unexpected breakdowns in the Fairhope area. Your comfort and safety are our top priorities.

We service all major HVAC brands including Trane, Carrier, Lennox, Goodman, Rheem, Bryant and more. We are also an authorized dealer for several trusted brands, ensuring access to high-quality equipment.

Yes! Our Apex Comfort Club offers scheduled tune-ups, priority service, discounted repairs and peace of mind year-round. It’s a great way to protect your investment and stay comfortable all year.

If your system is over 10–15 years old, requires frequent repairs or struggles to keep your home comfortable, it may be time to consider a replacement. We offer free consultations to help you choose the best system for your home and budget.

In addition to Fairhope, we proudly serve Baldwin County including Daphne, Spanish Fort, Point Clear, Foley, Robertsdale and surrounding communities.

Yes. We stand behind our work with manufacturer warranties on equipment and a workmanship guarantee on installations. Specific terms vary by system — ask us for details during your consultation.

AC & Heat Pump Commonly Asked Questions:

How often should I replace my air filter?

We recommend checking your air filter monthly and replacing it at least every 1–3 months, depending on your system and household factors like pets or allergies.

A heat pump can heat and cool your home, making it a year-round solution. An air conditioner only cools. Heat pumps are energy-efficient options, especially in milder climates like coastal Alabama.

Common causes include low refrigerant, dirty filters, blocked condensers or thermostat issues. A professional inspection can pinpoint and fix the problem quickly.

System size depends on factors like square footage, insulation, windows and layout. Our team performs a detailed load calculation to recommend the right fit for your home.

Higher SEER (Seasonal Energy Efficiency Ratio) ratings mean greater efficiency. We recommend systems with at least a 15–16 SEER for a good balance of comfort and energy savings.

Standby Generators Commonly Asked Questions:

What is a standby generator and how does it work?

A standby generator automatically powers your home during an outage by detecting power loss and switching on within seconds. It runs on natural gas or propane and provides continuous backup power.

This depends on the generator size. Some units power essential circuits (like fridge, HVAC and lights), while larger models can power your entire home. We’ll help you choose the right capacity based on your needs.

We recommend maintenance at least once a year, including oil and filter changes, inspections and running system diagnostics. Routine maintenance ensures reliability when you need it most.

Yes, we offer full turnkey installation and service for standby generators, including site prep, permitting, electrical work and ongoing maintenance.

Blown Attic Insulation Commonly Asked Questions:

What is blown attic insulation?

Blown insulation is a loose-fill material (often fiberglass or cellulose) that is blown into the attic space to improve energy efficiency and indoor comfort.

Proper attic insulation helps regulate indoor temperatures, reduces strain on your HVAC system and can significantly lower your energy bills.

If your home feels drafty, your energy bills are high or your attic insulation is below recommended levels (typically 10–14 inches), it’s time to consider upgrading.

Most installations can be completed in just a few hours, depending on attic size and accessibility.

Yes, as long as the existing insulation is in good condition, we can install new blown insulation on top to increase the overall R-value and performance.